Borrower Portal
Shut Down

Borrower Portal Shut Down

As of December 6, 2016, the Borrower Portal for the Student Assistance Foundation is shut down. If you have questions about your student loans that were previously serviced by SAF, please contact us at customerservice@safmt.org.

Important Tax Information

We will mail tax documents by the end of January 2017 for the time your account was serviced by SAF.
The IRS does not require reporting of student loan interest that is less than $600. 1098-E forms are only mailed to accounts with interest paid greater than $600.
To request amounts under $600, please send an email with your current mailing address, name and account number to customerservice@safmt.org.

Who is my new student loan servicer?

If you are inquiring about who your new student loan servicer is, please refer to the contact information below. Servicer contact information is based on the date your loan(s) were transfered to your new servicer. This information was communicated to you by USPS letter or email.

Date of Servicing Transfer New Servicer Website
December 6, 2016 Navient
Phone: (844) 364-9903
Payment Address: Navient– PO Box 9533, Wilkes-Barre, PA 18773-9533
Correspondence Address: Navient – PO Box 9500, Wilkes Barre, PA 18773-9500
www.navient.com
November 16, 2016 Navient
Phone: (844) 364-9903
Payment Address: Navient– PO Box 9533, Wilkes-Barre, PA 18773-9533
Correspondence Address: Navient – PO Box 9500, Wilkes Barre, PA 18773-9500
www.navient.com
October 13, 2016 Nelnet
Phone: (888) 486-4722
Payment Address: Nelnet – PO Box 2970, Omaha, NE 68103-2970
Correspondence Address: Nelnet – PO Box 82561, Lincoln, NE 68501-2561
www.nelnet.com
October 12, 2016 American Education Services
Phone: (800) 233-0557
Payment Address: American Education Services – Payment Center, Harrisburg, PA 17130-0001
Correspondence Address: American Education Services – PO Box 2461, Harrisburg, PA 17105-2461
www.aessuccess.org
September 21, 2016 Aspire Servicing Center
Phone: (800) 243-7552
Payment Address: Aspire Servicing Center – PO Box 659701, West Des Moines, IA 50265-0970
Correspondence Address: Aspire Servicing Center – PO Box 659705, West Des Moines, IA 50265-0970
www.studentloan.org
September 14, 2016 American Education Services
Phone: (800) 233-0557
Payment Address: American Education Services – Payment Center, Harrisburg, PA 17130-0001
Correspondence Address: American Education Services – PO Box 2461, Harrisburg, PA 17105-2461
www.aessuccess.org
June 10, 2016 Nelnet
Phone: (888) 486-4722
Payment Address: Nelnet – PO Box 2970, Omaha, NE 68103-2970
Correspondence Address: Nelnet – PO Box 82561, Lincoln, NE 68501-2561
www.nelnet.com